Transportation management systems have enhanced their brokerage capabilities while managing the full order-to-cash process in real time and within a single system.
At today’s pace, you can’t get bogged down by slow, repetitive tasks. Talk to any broker about what keeps them up at night, and they’ll mention communication problems, tedious information gathering that requires a bunch of screens and clicks, and endless phone calls and emails just to get coverage for a load.
These headaches aren’t limited to brokers either; we see 3PLs adding brokerage capabilities and managed transportation services (MTS) to provide greater value to customers and build stronger partnerships. And yet many of the challenges around tedious, time-consuming tasks are the same.
Brokerage operations and MTS don’t have to be the complicated and redundant effort they are today. Transportation management systems (TMS) have responded to these cries for modernization by enhancing their brokerage capabilities while managing the full order-to-cash process in real time and within a single system. With more automation, better visibility, and faster decision-making, users can spend more time serving the customer instead of a task list.
Take a new look at today’s Tier 1 TMSs that can help you get work done faster, cut the need for calls and emails, reduce the number of screens and clicks, and increase your profitability.
Fewer screens and clicks. Brokers typically have to click through so many screens and windows to do straightforward tasks that it’s surprising they’re not all claiming carpal tunnel syndrome. With today’s TMS technology, you can use one screen to compile all critical information like load cost history and available carrier capacity.
Automatic price feeds. Get an automatic feed of consortium price indices, including DAT, so you can stop digging through websites and different sources of price information. With everything in one feed, you can quickly compare and determine the best price.
Configurable workflows. Technology that offers speed and automation isn’t helpful if you have to alter your workflow processes to fit the software. That’s why today’s TMSs are more configurable to the way you do business, allowing you to change the workflow to match your needs now or at some point in the future.
Better data sharing. Calls, emails, faxes…and more calls, emails, and faxes. Your customers don’t just buy your service, they buy simplicity. A TMS can cut down the back-and-forth communication by enabling data sharing between you and your carriers. For example, a carrier can load their available capacity into the TMS and it will automatically show up in multiple areas, including load cost history. With better visibility into your carrier’s assets, you can respond more quickly and maximize your capacity.
Better integration. TMSs now offer tighter, faster integrations with customers, data partners, and ERP systems for better visibility into the flow of data across your operations. All of this supports more automation, faster ways to get work done, and better informed decisions every step of the way.
More Than Transactions
Service and ease are just as important—or sometimes more important—than cost. Your TMS can’t be “good enough” to get the job done; it has to make the lives of your team and your customers and partners easier. Take another look at the ways a TMS could accelerate your brokerage capabilities.